UX/UI case study · Multilingual museum experience

King Manor Museum App

A mobile guide that helps non-English-speaking visitors understand exhibits, navigate the museum, and discover history in their own language.

RoleUX/UI Designer
LanguagesEnglish · Spanish · Bangla · Arabic
ToolsFigma · FigJam · Illustrator
FocusAccessibility · Translation · Navigation
9:41● ● ●

English

King
Manor

Welcome to King Manor Museum

Discover history in your own language.
9:41● ● ●

Español

King
Manor

Bienvenido al Museo King Manor

Descubre la historia en tu propio idioma.
9:41● ● ●

বাংলা

King
Manor

কিং ম্যানর জাদুঘরে স্বাগতম

আপনার নিজের ভাষায় ইতিহাস আবিষ্কার করুন।
9:41● ● ●

العربية

King
Manor

مرحبًا بكم في متحف كينغ مانور

اكتشف التاريخ بلغتك الخاصة.

History should welcome everyone.

King Manor Museum serves visitors from many cultural and language backgrounds. This concept gives Spanish-, Bangla-, and Arabic-speaking visitors a clearer way to understand exhibit stories and move through the museum with confidence.

English-only information creates a barrier.

Exhibit signs and guided information are primarily in English.

Visitors who are not fluent in English can struggle to understand objects and their historical context.

Navigation becomes harder when translated help is not available at the moment it is needed.

A direct path from arrival to understanding.

The experience begins with language selection, then keeps the same clear structure across every translation.

01

Language picker

English, Spanish, Bangla, and Arabic are available from the first screen.

02

Exhibit stories

Visitors tap a room or object to read translated historical context without searching a map.

03

Scan & translate

QR-code and text scanning create a direct path from a physical label to accessible content.

04

Events & hours

Practical visit information stays easy to reach without interrupting the exhibit journey.

Learning from visitors, staff, and other museums.

Visitor information

Which languages are most common? What information do visitors want in their preferred language?

Current experience

How do non-English speakers access information now? What translation resources and navigation support already exist?

Staff challenges

What questions appear most often, and how does the team currently handle translation requests?

Useful patterns, adapted for a smaller museum.

Walt Disney Family Museum

Multilingual support, audio guides, virtual tours, and accessibility tools.

Jewish Museum Berlin

Multimedia stories, sign-language content, and navigation support.

National Gallery of Art

Interactive maps, virtual tours, and educational exhibit content.

Local museum review

Tenement Museum, MOCA, Jewish Museum, Museo Frida Kahlo, and NMMA informed the language strategy.

Four simple steps.

  1. 1Choose a language
  2. 2Select a museum section
  3. 3Tap or scan an exhibit
  4. 4Read its translated story

One visual system, four languages.

Milky white surfaces and museum green create a calm, readable interface. Generous spacing, large tap targets, consistent controls, and language-aware layouts help the system remain familiar when the content changes.

TOURSDining Room

Explore the rooms and objects of King Manor.

DETAILSParlor Room

Tap an object to learn its story in your selected language.

EVENTSPlan your visit

View programs, museum hours, and upcoming events.

From research to an interactive prototype.

01

Research & planning

Understand visitor needs, study comparable apps, and define essential features.

02

Wireframes & prototype

Map the app structure in Figma and build the core multilingual journey.

03

Collaboration

Prepare the design for partnership with museum staff and developers.

04

Planned validation

Test the experience at the museum, collect feedback, and iterate before launch.

Designed for linguistic access.

Translated exhibit labelsAudio translation opportunityQR and text scanningConsistent language toggleLarge touch targetsScreen-reader structureAdjustable text sizingOffline-content opportunity

The King Manor Museum App turns translation into a welcoming part of the visit—helping more people connect with the museum’s rooms, objects, and stories.

ExploreMore work